We want you to be happy with your purchase! If you need to request a return or refund, please contact us within 7 days of delivery.

To be eligible for a return, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Testing the product is acceptable so that you to experience the product and decide on the return.

Request your Return Authorization by emailing support@airmag.in with detailed reason for return and pictures or a video of the product that supports your reason. Upon approval you will receive the response and the address of the closest warehouse where you can ship. the product you would like to return.

Upon the receipt of your package, your products will be examined and a full refund will be issued to your original method of payment. A refund receipt will be emailed to the email address you used when making your original purchase.

To ensure a smooth return process, please make sure your product is returned in its original packaging and in good condition. Products returned with any damage, whether minor or major, or without their original packaging, will not be eligible for a refund. Thank you for your understanding and cooperation!

We do not offer any exchanges. Replacement will be sent only if there is manufacturing defect with the item(s). The defective product must be shipped back to us, and upon inspection we will ship a new replacement to you.

Non-returnable items:- Gift cards

If you are not satisfied with your product, you can return it for a full refund within 7 days of purchase as long as it is in its original packaging and should not be used. Please contact our customer service team for more information on how to process a return

If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@airmag.in

Orders can be cancelled at any time before they are shipped, with no cancellation fees or additional charges. Unfortunately, once an order has been shipped, it cannot be cancelled.

Coverage: This warranty covers any defects in materials and workmanship that arise within one year from the date of purchase. This warranty applies only to the original purchaser and is not transferable. 

Repair or Replacement: If a covered defect arises during the warranty period, we will either repair the product or replace it with a comparable model. Our decision to repair or replace will be made at our discretion. If the same model is not available, we will offer a similar model of equal or greater value. 

Exclusions: This warranty does not cover damage caused by accidents, misuse, abuse, normal wear and tear, or unauthorized repairs or modifications. Claim Process: To make a warranty claim, please contact our customer service team/ our dealer. We will provide instructions on how to send the product in for evaluation. Once we have evaluated the product, we will inform you of the repair or replacement options available. 

Limitation of Liability: Our liability under this warranty is limited to the repair or replacement of the product. We are not liable for any incidental or consequential damages, including but not lost or damage to other property. 

This warranty policy is in addition to any other rights and remedies that you may have under applicable law. We reserve the right to modify or discontinue this warranty policy at any time without notice.

Our warranty policy requires customers to securely pack the product according to AirMag’s instructions. We will handle the pickup and service. If pickup isn’t available in your area, Customer will have to ship it to our service center — we’ll reimburse (₹150 -₹350) for the shipping.